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O2 and WINDOWS MOBILE
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BLACKBERRY PEARL 8120
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For a limited period we are offering 12 months free subscription for Personnel Alarm for all new business users

PROTECTING THE LONE WORKER
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ON DEMAND
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Interchange Group - Vacancies
Systems Consultant/VoIP Systems Engineer

The role of the Systems Consultant/VoIP Systems Engineer is for a specialised technical person working within a dedicated team comprising other Systems Consultants/Engineers; Sales and Account Management Staff; as well as Administrative Support Personnel. The person will have extensive experience of working within a Telco/Networking environment. Therefore, although emphasis is placed on the individual's technical abilities and experience, it is very important that the person in this role is a team player with strong interpersonal skills.DutiesThe duties include:

  • Setting up Customer/Provider account details on VoIP equipment
  • Interpretation and application of VoIP Rate Tables
  • Network testing
  • Network monitoring
  • Network trouble-shooting
  • Liaising with customers and suppliers at testing and post-implementation stages

ExperienceThe person in this role should have the following experience:

  • A minimum of four years experience using Cisco Gateway equipment
  • Ideally (but not essential), some experience with other VoIP Gateway equipment
  • A familiarity with Gatekeeping technology
  • Ideally (but not essential), a qualification to CCNP level
  • Some expertise in signalling knowledge (such as H323, Q931, SS7)
  • Experience in routing protocol knowledge (such as RIP, OSPF, BGP, HSPR, IGRP)
  • A proficiency in advanced network services to include Cisco Firewalls and VPN
  • A competency with LAN & WAN and other network management systems (including wireless networks)
  • Experience of Microsoft systems
  • Experience of Linux
  • Experience of Telco billing systems

Qualities

The person in this role should be able to demonstrate the following qualities:

  • Previously worked in the Telco/Networking environment
  • Previously held a networking trouble-shooting role
  • Has an ability to liaise with customers at post-implementation & testing stages
  • Is a strong-minded individual able to work accurately under pressure
  • Has a willingness to work outside standard hours
  • Has an ability to liaise on 'trouble tickets' with suppliers
  • Someone with good customer-facing skills and able to support the Sales Team in order to satisfy customer requirements

Future:

Future requirements may include the need to devise, recommend and install a new network monitoring system.


Telesales Executive; Mobile & Wireless Communications Solutions

Start Date: ASAP
Duration: Permanent

A unique opportunity to make a real impact in a successful ICT consultancy organisation. Building new markets for a proven and highly successful communications solution.

The ideal candidate will have experience of mobile communications in a retail or telephone sales environment and is looking to further develop their experience in a professional environment. Exceptional sales skills, strong ambition and drive for success are essential.

The candidate will demonstrate an ability to deal with senior decision makers, have strong communications skills and have an excellent command of English.


To apply please send your CV to:

Human Resources
Interchange Group
Interchange Park
Newport Pagnell
MK16 9PS

Or email to vacancies@interchangegroup.com

NO AGENCIES

The company provides an excellent benefits package including Pension scheme and Private healthcare.  Interchange Group is an equal opportunities employer and operates a non-smoking policy.


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