Utilities are continually facing challenges to increase worker productivity and cut operational costs while maintaining safety, security and statutory compliance.

With much of its workforce mobile, the industry has to understand how to use technology effectively to deliver maximum ROI and maximum benefit. Often this will be in the field where most of the activity is undertaken and workforce employed. Crucially productivity is impacted by the need to start each day at (or regularly go back to) the office or local depot to make data updates, get new job information, technical data, spare parts or support.

Interchange Group solutions enable Utility businesses to improve productivity, reduce costs and improve customer service levels where it matters by giving them the ability to:

• Extend existing or develop new business processes to manage field based activity using mobile devices
  
• Select and implement the most effective technology solutions
  
• Manage and update software used on mobile devices, even while staff are in the field
  
• Automate the process of updating content and data
  
• Reduce security risks
  
• Meet statutory and regulatory requirements