Mark of Hale of Cardiff University called to say: “It is great to see someone that has such knowledge on the [BlackBerry] subject, despite our problems with SQL etc, the time was used effectively and was not wasted in any way.”

Bob Jackson of Pirtek: I have been really thrilled with the continuous high standard of service I have reeceived from Interchange Group with respect to our business communications and BlackBerry.

Your friendly, yet professional approach is well appreciated by me and all my staff.

Darren Payne, ICT Director at Vokera: In an age where choice and promise is plentiful but where service and results often disappoints, I have found a company that breaks that trend on all levels. Interchange Group don't just "Talk the Talk" they deliver on their promises, on budget on time. I am a firm believer in the saying "it's the people that makes the business", this has never been demonstrated to me more than my dealings with Interchange Group. From first inception to go live, their highly skilled customer focused staff are with you all the way. Our current project rolling out a mobile data solution for our 40 field service engineers has been a text book exercise owing to the hard work Interchange staff have put into understanding our business needs, interrogating our processes going the extra mile to deliver the complete solution". Well done, as Arnie once said "I will be Back".

Ann Lewis, Business Systems Analyst, Brains Brewery: I've been meaning to mail you all week to say a big thank you to your technicians for their work last week. I understand from the guys in the depots that all went well (certainly from our end) – please pass on our thanks.

David Rossiter of EPL&L: I would like to thank you on behalf of EPL&R for your help and support in sorting our Blackberry solution. We were impressed with the speed of your response considering the problems we encountered with our previous suppliers. Your attention to detail and rapid response during the sale process was much appreciated; it is a pleasure to deal with somebody both knowledgeable and such a positive attitude and we will certainly contact you for our future mobile communication needs.

I look forward for a long-term business association with Interchange Group.

Jo Vidler of J V Solutions Ltd: JV Solutions have been dealing with Interchange for quite some time with regards to all our needs for our company mobile and blackberry. We have always found your staff to be extremely helpful and efficient and no task is too much trouble - excellent customer service and we would have no hesitation in recommending to others.

Richard Romain of Answers & Solutions Kent: A big thanks for sorting out our new BlackBerries so efficiently. We now have the latest versions and two months before the old contract was due to end! Also thanks for getting on top of the delivery problem created by courier company. I will be requiring additional units soon so I will be in touch then.

Gary Phillips, Business Solution Manager. Descartes Systems UK Limited.: "Descartes have been supplying mobile software solutions for the Logistics sector for twenty years. As a software company we have to rely on third party companies to supply the mobile hardware and installation services. Our preferred and only supplier now is Interchange Group, as they complete all jobs on time, on price and professionally."

Robyn Bryson of Carlyle M.G. Ltd.: "Carlyle M.G. Ltd. has been a client of the Interchange Group for a number of years, as they were responsible for introducing us to the Blackberry. Since then, we have not looked back. We are a small company and started out initially with one handset on with the BES server....and we have now grown to a total of 25 Blackberry handsets!

Interchange has been extremely helpful every step of the way.....from upgrading our server, to everyday problem solving. I know that I can count on them should any problems arise."

Jason Verwijs of Landauer Seafood: "From start to very swift completion we were very satisfied with the service provided by Interchange Group. They were always very happy to explain and assist on the inevitable wider technical aspects involved in integrating the BES server and Blackberry devices into our existing Novell and Windows networks. At the time Blackberry devices had only just become available to Novell users but the integration was seamless and we have been trouble free from the outset. Training in the use and setup of the devices was tailored around our time restraints and was more than adequate. We have since increased the number of devices we are using and would no longer be without them. I would wholeheartedly recommend Interchange Group to anyone."

Karl Beresford of Mark II: "After bad experiences with other Tracking installation companies before, I was extremely satisfied with the service and support from Interchange group from start to finish. The installation dates were arranged to suit us very quickly and from there everything ran smoothly with updates along the way. The engineer arrived when expected and carried out the work without any disruption to our operation."

Mark Hutchings of Unite - The Union: "I would like to express my thanks for the work interchange has carried out for us on our Blackberry Enterprise Server this past year, this has been most appreciated. I know we had a major issue earlier this year that you where able to resolve for us, saving us a lot down time."

Alan Hughes of Pitney Bowes: "Interchange are very responsive, very helpful and understand our business. I can't speak highly enough of their professionalism. They have been extremely good in understanding what we need - and why we need it."

Sheffield Hallam University: "They understand our needs, those of our customers and the importance of good customer service. They have been extremely responsive and supportive in helping us to develop our services."

Harry Kok of Getronics : "It is a very stable, failsafe environment for Getronics. We have never had to go back to a backup situation. The uptime of the Interchange package is virtually 100%."

Dahle outsourced their IT solution with Interchange Group. Phil Taylor said: "We are driving the IT for the first time in the company's history, as apposed to the IT driving us. The resources which we have had at our disposal through Interchange have been first rate. They are very amicable, very fast and responsive."

Adrie Kreder of IMD: "The integration of the Interchange package has allowed us to focus more on our business ... we are now able to serve our customers better and faster."

AJ Mooney of Greenhams: "We have been receiving hardware support services from Interchange Group for a number of years now and we have always been fully satisfied with the standard of support received"

Brian Robinson of Dawsons: "The consultants understanding of the Service Management Package has been the foundation from which the project has moved forward. I am convinced that the project would have struggled without their personal involvement."

Peter Hamilton: "When sending any item back to the manufacturer you always wonder when you will see it again....if ever! Thankfully, the level of service offered by Interchange came as a welcome surprise as the monitor was collected, repaired and returned within the week."

Richard Green, IT manager at WH Smith: "Interchange have carried out a number of installations ranging from straightforward to those requiring considerable investigation. We have been completely satisfied with the standard of workmanship and impressed by their commitment and attitude. The work has always been carried out on time and to the agreed budget."

John Sumner of AMH sent a brief note of thanks for the Quality Support that they have received in the past and continue to receive from the Interchange Support Team.

Richard Johnson, Wates Group: "I believe that everything is now complete regarding the work to deploy the new BlackBerry environment. Can I thank everyone associated with the project. I believe it has gone very well."

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