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Interchange Group - Solutions

The Interchange Group use IT systems to help businesses generate customers, loyalty, and profit in any way appropriate, but we're particularly good at the following...


Customer Relationship Management (CRM) Solutions
Web-enabled solutions for effectively managing customers, both pre and post-sales, for a wide range of industry sectors. Interchange's CRM solutions portfolio includes software and change management for every size of business, from 10 seat helpdesks, to multinational follow-the-sun operations.

Consultancy
Technology exploitation consultancy programmes that achieve real-world bottom-line results faster than you think. From system architecture design through to change and benefits management strategies for all sizes of business.

Field Service Solutions
A portfolio of world-leading post-sales warranty and repair management software solutions with a proven international reputation for quality, and timely realisation of bottom-line benefits, in many market sectors.

“On Demand” business solution for Service Companies
Need an Enterprise service system and wireless in the field but put off by the cost? Interchange now offers a Hosted Service Management system with full wireless working in the field and web access for customers too.

Mobile Data Solutions
Providing remote access to, and update of, corporate data and systems from the field. You need never visit the office again!

Technical Services
At The Interchange Group we know that the resolution to business problems does not reside with technology alone, but choosing the right technology solution, and implementing this within budget, and on time, to achieve pre-determined benefits is a fundamental part of the corporate change process.

Exhibition & Registration Management Services
Conference and exhibition software and resourcing for pre and post-show attendance management. From single-vendor seminars to national conference attendance management.

Intranet and Corporate Knowledge Management
A wide range of web-based knowledge capture and distribution solutions for most industry sectors. Let Interchange discover your hidden corporate knowledge and let your company know what it actually knows!

Information Distribution (Instanet)
Whether it is a question of just keeping staff up to date or delivering time-critical information, the process for preparing and delivering appropriate content for both location-based and remote or mobile personnel can be both a challenge and time consuming. Interchange InstaNet uses a smart combination of fixed and mobile communications technologies which together produce a solution that keeps people up to date and well informed no matter where they are. At the same time, InstaNet avoiding the email deluge to ensure that key messages are delivered promptly, at the right time and in a highly visible manner.

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