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Interchange Group - Solutions

The Interchange Group use IT systems to help businesses generate customers, loyalty, and profit in any way appropriate, but we're particularly good at the following...


Customer Relationship Management (CRM) Solutions
Web-enabled solutions for effectively managing customers, both pre and post-sales, for a wide range of industry sectors. Interchange's CRM solutions portfolio includes software and change management for every size of business, from 10 seat helpdesks, to multinational follow-the-sun operations.

Consultancy
Technology exploitation consultancy programmes that achieve real-world bottom-line results faster than you think. From system architecture design through to change and benefits management strategies for all sizes of business.

Field Service Solutions
A portfolio of world-leading post-sales warranty and repair management software solutions with a proven international reputation for quality, and timely realisation of bottom-line benefits, in many market sectors.

“On Demand” business solution for Service Companies
Need an Enterprise service system and wireless in the field but put off by the cost? Interchange now offers a Hosted Service Management system with full wireless working in the field and web access for customers too.

Mobile Data Solutions
Providing remote access to, and update of, corporate data and systems from the field. You need never visit the office again!

Technical Services
At The Interchange Group we know that the resolution to business problems does not reside with technology alone, but choosing the right technology solution, and implementing this within budget, and on time, to achieve pre-determined benefits is a fundamental part of the corporate change process.

Exhibition & Registration Management Services
Conference and exhibition software and resourcing for pre and post-show attendance management. From single-vendor seminars to national conference attendance management.

Intranet and Corporate Knowledge Management
A wide range of web-based knowledge capture and distribution solutions for most industry sectors. Let Interchange discover your hidden corporate knowledge and let your company know what it actually knows!

Data Visualisation and Data Mining
Web-based data warehousing, reporting, summarisation, OLAP, and mining tools that retrieve meaning from all your corporate data. Allowing your management team to act, both objectively - and profitably.
Information Distribution (Instanet)
A graphical noticeboard broadcast to every desktop, or any number of TV monitors. This corporate information distribution solution is designed to keep staff and customers up to date with the latest company or industry news, procedures and social events.

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