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Interchange Group - Quality, ISO, IIP, Prince
ISO9001
Quality is an essential ingredient in building successful businesses and marketing. Not only do products and services need to be of high quality, but potential customers also need to have assurance that the products will be of high quality.

Interchange Group is proud to have been one of the first adopters of ISO9001 (formerly BS5750) in the UK. We believe that quality begins with an attitude of mind that is reinforced by the comprehensive business procedures that we employ.


Investors in People

The Investors in People Standard is a business improvement tool designed to advance an organisation's performance through its people.

Interchange Group first achieved IIP status in 1998. We believe that our employees are our key asset and that investment in our assets underpins the delivery of quality solutions and services which provides mutual benefits for our customers and ourselves.

 

PRINCE
Our project management methodology is founded on PRINCE 2.

Unfortunately project failures are all too common - some make the headlines, the vast majority are quickly forgotten. The reasons for failure are wide and varied. Some common causes are:

  • Lack of co-ordination of resources and activities
  • Lack of communication with interested parties, leading to products being delivered which are not what the Customer wanted
  • Poor estimation of duration and costs, leading to projects taking more time and costing more money than expected
  • Insufficient measurables
  • Inadequate planning of resources, activities, and scheduling
  • Lack of control over progress so that projects do not reveal their exact status until too late
  • Lack of quality control, resulting in the delivery of products that are unacceptable or unusable.


We believe that the quality design and delivery of excellent solutions and services needs a strong project management methodology; PRINCE 2 underpins our assure Risk Management and Benefits Delivery Programme.


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