Remote & Mobile Worker Solutions

• IP and Telecoms Network Infrastructure Design and Commissioning (VoIP)
  
• Voice Network Installation and Configuration
  
• Virtual Private Network (VPN) installation
  
• Firewall implementation
  
• Business Systems Remote Access
  
• Connectivity Advice
  
• Hardware Selection / Provisioning
  
• Wireless Networking (WiFi)

Mobile Voice & Data Solutions

• Mobile Voice and Data solutions (e.g. BlackBerry and Pocket PC)
  
• Sales / Field Worker Mobility Solutions
  
• Mobile Engineer / Field Worker Portals
  
• Mobile Requirements Analysis, Solution Design & Development
  
• Mobile / Wireless Devices
  
• Laptop Connectivity
  
• Standard Application Evaluation & Selection
  
• Bespoke Application Development
  
• Mobile / Wireless Devices including portable Bluetooth scanners and printers
  
• Digital Pen & Handwriting Recognition Solutions
  
• Installation, Implementation and Configuration
  
• Device and Infrastructure Selection and Supply
  

BlackBerry® Services

• Sourcing, testing, installation, and support of 3rd party applications and products e.g.:
  
  • Mobile email and PIM
    
  • Flowfinity Mobile Data Collection
    
  • GroupWise for BlackBerry® Integration
    
  • Idokorro Remote System Administration
    
• Bes Installation and Configuration
  
• High Availability Solutions and Service

Corporate Solutions

• Remote Worker Applications
  
• Hosted & Enterprise Customer Service and CRM
  
• Helpdesk
  
• Corporate Information, Content Management, and Collaboration
  
• Staff and Customer Self Service Portals
  
• High Availability Solutions
  
• Implementation Consultancy

Technical Consultancy

• IP and Telecoms Network Infrastructure
  
• Mobile Solution Design & Evaluation
  
• Mobilisation of Existing Applications
  
• RIM BlackBerry development including MDS Studio, native J2ME and Flowfinity Development Tools
  
• Requirements Analysis and Needs Audits
  
• Hardware selection / provisioning
  
• Data and Network Security
  
• Ongoing Support
  
• System Implementation
  
• User Training

Application / Systems Integration

• Real time Data Interfacing
  
• Data Interface Design and Implementation
  
• Data Warehousing
  
• Data Visualisation
  
• Enterprise Application Integration & Messaging
  ASP / Java / COM / EDI / ODBC skills
  
• Custom Integration
  

Business Consulting

• Strategy Consulting
  
• Business Process Improvement
  
• Needs, Requirements and Benefits Analysis
  
• Benefits Driven Change Management
  
• Project Management
  

Network Infrastructure

• Network Strategy and Design
  
• Network monitoring & optimisation
  
• Cabling and Installation
  
• Network performance optimisation
  

Security

• Data, VoIP and Network Security
  
• SSL Implementation
  
• VPN Security Installation, Configuration and Management
  
• Firewall Implementation
  

Managed Services and Outsourcing

• Outsourced Helpdesk / Call Centres
  
• Hardware and Applications Hosting
  
• Website / Portal Hosting
  
• Third Party Software Support
  
• Hardware Repair & Warranty Services
  
• End-to-End Warranty Management
  
• On-site Technical Support
  
• IT Administration
  
• Contingency Planning and Recovery
  
• Asset Recovery and WEEE Compliance
  
• Remote or on-site system management and support
  
• Repair of mobile phones and PDAs.
  
• Field Engineering and Technical Services
  
• IT and BES Administration
  
• Contingency Planning and Recovery
  
• High Availability BES implementation