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Interchange Group - Police and Uniformed Services

For police officers, and other uniformed services users, gathering information can often require more than simply filling in a form or taking notes. The ability to record pictures, video, sound samples or dictation can often prove easier, quicker and more effective compared with using traditional pen and paper. Capturing these types of information has usually meant using multiple devices and collating the information onto standard reporting platforms back at the police station which is time consuming, reduces time spent in the community and duplicates effort.

The Interchange ePocketBook electronic notebook provides officers and other uniformed services users the ability to easily record a variety of text and multimedia data using BlackBerry® smartphones. Using the ePocketBook incident management system, users can pick up assigned incidents or create new ones wirelessly from the field. Entries are date and time stamped and held on a timeline for review on the BlackBerry smartphone, as well as being instantly and securely synchronized with the ePocketBook server behind the firewall. GPS enables the solution to log the user's location data against entries for later verification, if required.

This solution enables police officers and other uniformed services users to take notes in a few clicks without the need for excessive paperwork - and ensure that back office systems are updated as soon as possible thereby releasing key personnel and other staff from administrative activities. The time saved means more time in the community, enabling users to maintain a more visible and responsive presence. By enabling additional efficiencies in back-office data processing ePocketBook can bring further improvements to the responsiveness of a Police Service or other field work organisations.

The multimedia application also means that police officers can, for example, easily photograph non compliances or vehicle position and road markings accurately and these can then be transmitted electronically together with the officer's notes, automatically annotated with date and time, as well as GPS location information. Inevitably this leads to faster and more efficient incident management which, in turn, enables expensive resources to be used more effectively and deliver improvements to the quality of service. Compared with police officers using traditional notepads, officers using ePocketBook enabled BlackBerry smartphones are less likely to return to a police station after gathering information.

In addition, mobile data access provides supervisors with valuable management information. For example, they can view and print out a full audit trail of all mobile patrol activity and track incidents (i.e. current, resolved and those that need to be allocated).

Other benefits include:

  • Process improvement through reduced duplication of effort
  • Reduced administration time for operational police officers
  • Increased speed of updating back office systems
  • Increased police effectiveness and visibility
  • Intelligence sharing and capture

Interchange Group is a long-time BlackBerry Alliance Partner and BlackBerry ISV Alliance Member with a 30 year old proven track record in integrating voice, data and security technologies to create tailored solutions that deliver defined ROI for mobile workers, field force automation and outsourcing solutions.

epocketbook Timelineepocketbook Image Notes epocketbook

Download more information about the ePocketBook Solution for the Police and Uniformed Services

Contact us for a free trial info@interchangegroup.com

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