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Outsourced IT Support


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Interchange Group - Outsourcing

Simplify Your Logistics

The decision of companies to "insource" their support requirement from a single source supplier enables a much tighter control of issues such as security and quality assurance and simplifies the logistics involved. At a single stroke, substantial cost savings can be made. The Interchange Group have the resources and expertise to provide worldwide sourcing, intensive recruitment and training, full project management and process system implementation for a customer's specific requirement.
To establish a seamless and efficient transition, Interchange Group can also employ its own software solutions, OptimService and OptimControl to provide the high level of management reporting and process control needed for operational efficiency.

Large, modern businesses are relying more and more on their IT infrastructures to operate successfully, but many of these same businesses do not have the expertise, in-house, to support or undertake the maintenance of their systems. Costs and resources have become critical issues with companies wanting to concentrate on the things they do best.... their core business. This is why a policy of selective limited outsourcing is good news to many companies, and why the Interchange Group can help those companies by taking on the extra tasks that require specialised knowledge and experience.

The Interchange Group are already providing Managed ICT Services to some of the largest users of IT in the country, effectively replacing several external, unconnected support contracts on a variety of products. This includes the provision of a completely new, dedicated staff repairing new product lines in new premises provided by the customer.

We at Interchange are now offering outsourcing and out-tasking services to all our customers, covering, as well as Workshop Repair, areas such as Warranty Support and Help Centre Services. If you feel there are areas of your operation which you would like to consider for outsourcing, please contact us, We can offer advice, and in many cases, a service for all your IT needs.

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