The
days of carrying around a laptop,
a mobile ‘phone, and a diary/PDA are
finally gone. New Pocket PC based
Smartphone devices combine all this
functionality with the eMail and Internet
access of the office. Previously,
connecting to the Internet for 20
minutes to read and respond to your
eMails in the taxi between meetings
actually meant 5 minutes booting the
laptop (balanced precariously on your
knee), followed by a 5 minute download,
5 minutes email processing, and 5
minutes upload and shutdown!
These
days, various pocket sized hand-held
devices exist. Some can be constantly
on-line, others are ready in seconds.
That 20 minute taxi ride actually
means 20 minutes of useful eMail processing
time (they’ll be transmitted whilst
you’re climbing out of the cab and
starting your next meeting). Or maybe
you need to remember the hobbies and
interests of the person you’re next
to meet along with the notes from
the last visit of your technical staff
(from last week). Whilst you’re at
it, check out their stock price, their
share options may be less healthy
today. Finally, check their address
and the meeting time (your diary is
always up to date). 
Knowledge on the Move
Sharing
information with colleagues is the
cornerstone of a learning organisation.
Traditionally knowledge and document
management systems have been confined
to office staff, leaving sales staff
wondering if there’s any news on their
prospect’s web site before a meeting,
or alternatively spending time in
the office to print or read documents
and CRM systems, but reducing productive
time. The latest mobile data solutions
allow documents, and other Internet
and Intranet information, to be retrieved
through mobile web browsers.
Down to Business
 In
the last few years mobile access to
corporate information has come of
age. New technologies, and now
GPRS mobile data networks with 'always
on' access, are opening up huge possibilities
for businesses who need a mobile workforce
that they can keep in touch with at
any time, and anywhere.
The
latest eMobile web-based applications can make information
held on corporate systems available to remote workers
in real-time. Your staff can update your databases with
information collected in the field. For field sales
staff, notes from the last helpdesk call, the current
weighted deal value, the latest campaign deals, or the
customer’s recent letter of complaint are just a few
screen taps away. Medical staff can retrieve patient
notes whilst in the customer’s home. Engineers can log
their call worksheets and organise their day without
calling the office.
For
a more complete list of the solutions available click
here
For more information on The Interchange eMobile Engineer
Portal, click here.
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