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PROTECTING THE LONE WORKER
with Personnel Alarm™ for BlackBerry® from Interchange you can now manage your corporate duty of care responsibilities towards your 'out of office' workers more

APPLICATION DOWNLOADS
Visit our download site to see what additional applications you can add to your BlackBerry. more

SUPPORT PACKAGES FOR MOBILE DEVICES
A range of professional support services for your mobile devices and infrastructure. more

DIGITAL PEN SOLUTIONS
Find out about digital solutions more

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BLACKBERRY
Try the blackberry solution on a 30 day Free Trial more

BLACKBERRY STORM
Available from the Interchange Group

BLACKBERRY
Find out about the right device more

BoxTone®
to provide best-in-class BlackBerry smartphone management, monitoring and support

INTERCHANGE BLACKBERRY® APPS
now available on BlackBerry App World

 

Interchange Group - Mobile Working Solutions

Interchange has a 30 year track record in developing mobile applications, mobile working and systems integration solutions utilising a wide range of technologies.

We understand that, even for the demanding mobile market, solutions development often needs to accommodate a combination of legacy and bespoke software and hardware. Interchange is independent of any particular solution and is able to integrate these elements to meet specific customer requirements.

A founding UK BlackBerry Alliance member, in December 2009 Interchange was awarded the prestigious Elite status in the BlackBerry Alliance Program to recognise our expertise in developing, supporting and integrating BlackBerry solutions.

Custom Mobile Applications
Interchange specialises in the design and development of custom mobile software for consumer and business applications as well as mobilising existing legacy corporate information systems in all areas of mobile and remote working. Example applications and solutions developed include:

  • Law enforcement
  • Transport revenue protection & cash collection
  • Sales force CRM
  • Channel partner demo stock management and fulfilment
  • Mobile printing
  • Service delivery mobilization
  • Field work synchronization with back office systems
  • Secure customer balance checking from mobile devices

Find out more

Personnel Alarm
Increasingly workers are leaving the office and spending more time travelling, or at customer premises. This newly mobile workforce can enjoy improved productivity, and personal freedom, but did do you know that you now have increased responsibility for ensuring they're safe when out of the office with possibility of unlimited fines if you don't? Providing lone or remote workers with a mechanism to raise an alarm, whether in a planned and controlled manner or in "panic alarm" mode, can be a key requirement for complying with Health and Safety, Duty of Care and Corporate Manslaughter legislation. Find out more...

Business Continuity
Interchange Business Continuity solutions provide an effective means to enable all your key staff (or even all your staff if you wish) to have your Disaster Recovery / Business Continuity plans pushed automatically to their BlackBerry devices before disaster strikes and stored in dedicated data files (rather than being lost in a quagmire of email traffic and attachments).

This means that, in the event of a disaster, critical information will be at their finger tips and capable of being acted on immediately if the communications infrastructure takes a hit through loss of your computer network; you have an internal systems failure; lose ISP / internet connectivity; or even your mobile phone network is down! Find out more...

InstaNet staff communications and mobile content deployment
Delivering the right information to the right people at the right time means that: sales teams; field engineering teams; maintenance, security and other support or customer facing staff can improve sales results as well as reducing or eliminating waste and rework by resolving problems more effectively; making better decisions and delivering more effective and efficient solutions.Find out more...

Epocketbook
Supplement your mobile work data with photos, audio or GPS information and then synchronize back to the office automatically - over the air. Calendar/Task integration as standard means that you can still capture data even without a back-office system to integrate with.Find out more...

Police & Uniformed Services
For police officers, and other uniformed services users, gathering information can often require more than simply filling in a form or taking notes. The ability to record pictures, video, sound samples or dictation can often prove easier, quicker and more effective compared with using traditional pen and paper. Capturing these types of information has usually meant using multiple devices and collating the information onto standard reporting platforms back at the police station which is time consuming, reduces time spent in the community and duplicates effort. Find out more...

Mobility Suite for Field Service
The Interchange Field Mobility Suite is designed to run on the Blackberry and offers a system for mobile workers to manage workloads and internal / external messaging communications. Also available for other forms of mobile computing device including XDA and Laptop computers.Find out more...

Engineer Portal
The Interchange Mobile Engineer Portal is a full-function web-based application for the field engineer. Armed with a mobile web capable device an engineer can be notified of new work, receive and monitor spare parts stock, prioritise the daily schedule and notify the office of progress minute by minute.Find out more...

BlackBerry User Management
Interchange Group, mobile working, wireless and ICT systems specialist and BoxTone, the experts in mobile user management have announced a partnership to deliver best-in-class BlackBerry smartphone management, monitoring and support solutions across the UK. Find out more...

Digital Pen & Paper Solutions
Digital Pen & Paper Solutions now open up a whole new set of productivity opportunities for field based organisations and local government by combining the speed of wireless data updates with traditional paper based data capture. Find out more...


Mobile Office

The days of carrying around a laptop, a mobile 'phone, and a diary/PDA are finally gone; today new Smartphone devices combine all this functionality with the eMail and Internet access of the office. Previously, connecting to the Internet for 20 minutes to read and respond to your eMails in the taxi between meetings actually meant 5 minutes booting the laptop (balanced precariously on your knee), followed by a 5 minute download, 5 minutes email processing, and 5 minutes upload and shutdown!

These days, various pocket sized hand-held devices exist. Some can be constantly on-line, others are ready in seconds. That 20 minute taxi ride actually means 20 minutes of useful eMail processing time (they’ll be transmitted whilst you’re climbing out of the cab and starting your next meeting). Or maybe you need to remember the hobbies and interests of the person you’re next to meet along with the notes from the last visit of your technical staff (from last week). Whilst you’re at it, check out their stock price, their share options may be less healthy today. Finally, check their address and the meeting time (your diary is always up to date). pocket PC screen

Knowledge on the Move

Sharing information with colleagues is the cornerstone of a learning organisation. Traditionally knowledge and document management systems have been confined to office staff, leaving sales staff wondering if there’s any news on their prospect’s web site before a meeting, or alternatively spending time in the office to print or read documents and CRM systems, but reducing productive time. The latest mobile data solutions allow documents, and other Internet and Intranet information, to be retrieved through mobile web browsers.


 

For a more complete list of the solutions available click here


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