Whether it is a question of just keeping staff up to date or delivering time-critical information, the process for preparing and delivering appropriate content for both location-based and remote or mobile personnel can be both a challenge and time consuming.

Getting the right communication solution can reduce costs by generating business efficiencies and improved productivity - yet a failure to communicate effectively can have a disastrous effect.

Delivering the right information to the right people at the right time means that: sales teams; field engineering teams; maintenance, security and other support or customer facing staff can improve sales results as well as reducing or eliminating waste and rework by resolving problems more effectively; making better decisions and delivering more effective and efficient solutions.

The problem with email

Although email is commonly used to deliver staff communications content, increasingly businesses are finding that important information is either delayed or, even worse as our reliance on e-mail increases and the sheer volume of e-mails that people receive means that messages can increasingly get blocked, bounced or buried in a quagmire of unread emails.

Avoid email to deliver a smart solution

InstaNet uses a smart combination of fixed and mobile communications technologies which together produce a solution that keeps people up to date and well informed no matter where they are. At the same time, InstaNet avoiding the email deluge to ensure that key messages are delivered promptly, at the right time and in a highly visible manner.

InstaNet Mobile™

With more and more staff working out of the office, the challenge this poses for keeping all staff up to date, at all times, can be huge. Memos must still be read, and acted upon. Price lists must still be updated and be made available for customer visits and disaster recovery plans must be available even when network access to the office is unavailable.

InstaNet Mobile securely extends your InstaNet corporate information system feeds via BlackBerry™ smartphones. All BlackBerry browser supported document types can be pushed to users using the same grouping rules as for the InstaNet system itself.

Business Continuity and Crisis Communications

According to Forrester Research 49 percent of survey responses confirmed that business continuity plans frequently fail to address staff communication and collaboration - essential when information is needed quickly in a crisis. This is backed up by a recent DTI survey showing that up to 80% of businesses affected by a major incident close within 18 months.

InstaNet Business Continuity provides an effective solution to enable all your key staff (or even all your staff if you wish) to have your Disaster Recovery / Business Continuity plans pushed automatically to their BlackBerry devices before disaster strikes and stored in dedicated data files (rather than being lost in a quagmire of email traffic and attachments).

This means that in the event of a disaster critical information will be at their finger tips and capable of being acted on immediately if the communications infrastructure takes a hit through loss of your computer network; you have an internal systems failure; lose ISP / internet connectivity; or even your mobile phone network is down!

For more information on corporate InstaNet solutions including InstaNet Mobile and InstaNet Business Continuity visit www.instanet.co.uk/index.html

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