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For ePocketBook for Police and Uniformed Services please <click here>

For many field workers gathering information can often require more than simply filling in a form or taking notes. The ability to record information supplemented with pictures, video, sound samples or dictation on a wireless device can often prove easier, quicker and more effective compared with using traditional pen and paper. Capturing these types of information has usually meant using multiple devices and collating the information onto standard reporting platforms back at the office which is time consuming and reduces productive time.

The Interchange ePocketBook electronic notebook provides a wide variety of field workers the ability to easily record a variety of text and multimedia data using BlackBerry® smartphones. Using the ePocketBook incident management system, users can pick up assigned incidents or create new ones wirelessly from the field. Entries are date and time stamped and held on a timeline for review on the BlackBerry smartphone, as well as being instantly and securely synchronized with the ePocketBook server behind the firewall. GPS enables the solution to log the user's location data against entries for later verification, if required.

This solution enables users to take notes in a few clicks without the need for excessive paperwork - and ensure that back office systems are updated as soon as possible thereby releasing key personnel and other staff from administrative activities. By enabling additional efficiencies in back-office data processing ePocketBook can bring further improvements to the responsiveness as well as improve efficiency in the field.
In addition, mobile data access provides supervisors with valuable management information. For example, they can view and print out a full audit trail of activity and track incidents (i.e. current, resolved and those that need to be allocated).

Other benefits include:

• Process improvement through reduced duplication of effort
  
• Reduced administration time for operational staff
  
• Increased speed of updating back office systems
  
• Increased effectiveness and visibility
  
• Intelligence sharing and capture
  

Interchange Group is a long-time BlackBerry Alliance Partner and BlackBerry ISV Alliance Member with a 30 year old proven track record in integrating voice, data and security technologies to create tailored solutions that deliver defined ROI for mobile workers, field force automation and outsourcing solutions.

Contact us for a free trial info@interchangegroup.com

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