Pipes do freeze and burst, rooms do flood, buildings do burn. Computers do fail and companies do suffer considerable financial loss as a consequence.
Unfortunately for those companies, all we can provide is sympathy. The only time to call The Interchange Group is before the disaster strikes.

You Need The Interchange Group ... In Advance.

The skills to fully analyse and decipher your particular needs are what makes our consultants so valuable. They will ensure you have the opportunity to consider all the elements involved :-

• Power Supply
• Communications
• Software Applications
• Response
• Accessibility

Assessing Your Company's Needs

Just ask the question, "What would the situation be if I had a computer disaster today? Just how long could I survive with the computer completely down?"
When you actually sit down and think about it... it can be frightening.
We understand Contingency Planning is not a profit generator, but as a profit protector you cannot afford to be without it.
As with any form of "insurance" protection, it will be up to you to choose exactly how much cover you want.

Weighing Up Risk, Sensibly

Your computer system has probably progressed from being just a "useful tool". It is now a vital necessity.
Malfunctions can normally be rectified under a good maintenance agreement, but a complete wipeout of hardware and/or software is different.
The capital cost will be recovered but how long is it before your customers go elsewhere if your operations take days, weeks, or even months to re-establish ?
You can do little about the cause but you can minimise the effect. You can ensure that damage doesn't turn into disaster, and that disaster doesn't lead to the total ruin of your business.

So What Happens When It Happens

Computer disaster planning and recovery is a specialist activity. It is not simply providing a piece of hardware but the logistics and organisation necessary to replace a computer room and function at very short notice with a guarantee of performance.
The success of your recovery depends on a well planned contingency program. One that is tried and tested for your equipment, applications and location.

Possible scenarios include :-

On-site replacement of equipment and applications in a matter of hours (A hot restart service) - essential for banks and distribution organisations, for example.
A dedicated machine on an accessible site (A warm start facility) - more appropriate for less critical requirements.

Between these two extremes Interchange Group offers tailor-made packages suited to the right balance between precaution and risk. That is the beauty of working with us -
a flexible approach backed by the highest standards of expertise.
The Interchange Group operate under ISO9002, the trademark of quality assurance. But our customer satisfaction comes from a history of first class service for blue-chip companies and local businesses.