Interchange Group - Case Studies
how we are working with our Customers and Alliance Partners
to provide the most effective solutions for real business
Enterprise Solution and Interchange Group (PDF)
Live Football Score Centre Application, winner of 2010 BlackBerry
EMEA Innovation Awards
Retail is Europe's leading independent retail systems solutions
provider. Its solutions cover all facets of the retail systems
business, from leading edge electronic point of sale software
to back office software. When looking to upgrade its field
communications system, Torex chose Interchange to design and
implement a field force automation solution in record time
field technicians at Portsmouth Water have eliminated paperwork
with an Interchange Mobility solution (PDF)
With customer satisfaction firmly at the heart of the organisation,
Vaillant, a leading UK manufacturer of gas and solid fuel
domestic heating appliance boilers, has invested in the latest
in GPRS mobile technology to enhance and develop its service
and support business even further.(PDF)
Read how BlackBerry devices supplied by Interchange have helped
PST win Sales through improvements in the speed and quality
of response to their customerís requirements.
and the Interchange Group have worked closely to design and
implement a strategy to rollout a tailored Servasure service
management system across all 11 major European centres - creating
a consistent 'best of breed' Group service support programme..
The company had identified a need to develop a mobile communications
solution that would deliver tangible benefits, particularly
for its partners and fee earners who spend large amounts of
time away from the office.
IT department of the Oxford University Medical School, led
by Dr. Nigel Rudgewick-Brown, Director of Information Management,
was running out of options. For months they had been trying
to solve what seemed like a straightforward problem: how to
give staff mobile access to Novell GroupWise email and calendar.
Relationship Management & Professional Services
Multinational field support and Service Management.
Europe wide business continuity agreement.
Enterprise-wide software solutions supporting virtually all
aspects of IMD's business.
Bespoke warranty management.
Managed insourced repair facility.
Call centre and helpdesk support for outsourced operation