Discover how we are working with our Customers and Alliance Partners to provide the most effective solutions for real business issues.

Starting with ourselves:

BlackBerry Enterprise Solution™ and Interchange Group (PDF)

Customer Relationship Management & Professional Services

Multinational field support and Service Management.

Europe wide business continuity agreement.

Enterprise-wide software solutions supporting virtually all aspects of IMD's business.

Performance Contracts

Management Maintenance.

Bespoke warranty management.

Managed insourced repair facility.

Call centre and helpdesk support for outsourced operation

With customer satisfaction firmly at the heart of the organisation, Vaillant, a leading UK manufacturer of gas and solid fuel domestic heating appliance boilers, has invested in the latest in GPRS mobile technology to enhance and develop its service and support business even further.

Read how BlackBerry devices supplied by Interchange have helped PST win Sales through improvements in the speed and quality of response to their customer’s requirements.

Anker and the Interchange Group have worked closely to design and implement a strategy to rollout a tailored Servasure service management system across all 11 major European centres - creating a consistent 'best of breed' Group service support programme..

Torex Retail is Europe's leading independent retail systems solutions provider. Its solutions cover all facets of the retail systems business, from leading edge electronic point of sale software to back office software. When looking to upgrade its field communications system, Torex chose Interchange to design and implement a field force automation solution in record time.

The company had identified a need to develop a mobile communications solution that would deliver tangible benefits, particularly for its partners and fee earners who spend large amounts of time away from the office.

The IT department of the Oxford University Medical School, led by Dr. Nigel Rudgewick-Brown, Director of Information Management, was running out of options. For months they had been trying to solve what seemed like a straightforward problem: how to give staff mobile access to Novell GroupWise email and calendar.